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Hotel and Mall Security

Course Details

Besides growing challenges the Indian Hospitality Industry (Resorts, Hotels and Restaurants)  and  Malls faces today in the field of managing increasing demand and optimising customer experience, the industry is grossly deficient of a foolproof mechanism to respond to an Emergency Situation and effective Evacuation Procedure in the face of Catastrophic disaster such as Fire incident, Bomb blast and IED threat handling, Earthquake, Riot, and so on. The Industry also faces a constant threat in the areas related to over all Security and Safety Management especially in a Hotel. With the Mumbai terrorist attacks on Taj, Trident and Leopold Cafe on 26th Nov. 2008, terror attack on Westgate Mall, Nairobi on 21 Sep 2013 and siege of Hotel (DustitD2) on 16 Jan 2019 the industry is under severe pressure to address the Security and Safety aspects of their facilities with holistic approach to counter threats and disasters and be prepared with a viable Business Continuity Plan.  

Objective: To enable Hotels & Mall Managers, Security officers handle Emergency situations arising out of sudden catastrophic events such as Natural & Man-made  disasters effectively and efficiently.

Course Content :  Management at all levels must ensure that Security & Safety policies are in consonance with the agreed strategies and are robust enough to meet emerging security challenges. Resorts, Hotels and Mall  are important public places and yet a very soft target from security point of view, the thrust areas would comprise of Peculiarities of  Hospitality & Mall Security, set up - an ideally suggested model, Contingency plans in the face of unforeseen situation, Emergency preparedness, Fire prevention/ protection, Access control, effective Evacuation Drill procedure as per the National Building Code – 2005/2016, NFPA Standards,  Surveillance System/ Security equipments, Security Policies & procedures, Disaster Mgmt & Business Continuity Plans, PSAR Act 2005, handling foreign nationals & Visitors' frisking, Parking Management, Cyber threats and Data protection and other recommended safety measures.

Who should Attend : The course has been designed especially for Resort, Hotel and Mall Managers, Security Officers, Assignment Managers, Regional Officers responsible for security aspects and security service providers.     

Additional Benefits: The professional Certification from IISSM enhances career Prospects of Security and Safety Officers, Assignment Managers and Regional Officers  etc.  It also enhances acceptability and professional Respect in competitive market of Security and Safety related acumen.

Course Director : Brig (Retd) A K Pathak CSP, CDM & BCP, CFMS.
Responsible for Marketing:-   Afreen Nawab
Email:-   afreen.nawab@iissm.com
Mobile:-  9999211650
Location:-   IISSM, E-1, East of Kailash, Near Lady Shri Ram College, New Delhi – 110065
Course Duration:- 3 days
Course Fees:-  INR 8500 per day ($ equivalent)

8500 / Per Day Or / Per Day
(Non-Residential)

Contact Person : Afreen Nawab
Email : afreen.nawab@iissm.com
Contact Number : 9999211650

Hotel and Mall Security

Start Date- 24/08/2020

End Date- 26/08/2020

  • Location-IISSM,E 1, East of Kailash, Near Lady Shri Ram College, New Delhi - 110 065

  • Number of days- 3 Days

  • Contact Person- Afreen Nawab

  • Email : afreen.nawab@iissm.com